After Sales

Support

McDorsey operates SLAs (Service Level Agreements) with 14 OEMs (Original Equipment Manufacturers). Our Support services span around creating support services throughout the product life cycle to the end of life of products bought from our OEM partners.

We offer a broad range of after-sales services and support, which ensure top quality standards, fast problem resolution and the ability to establish a high value image.

Our expertly trained teams provide customer service, repairs and maintenance, offering real added value to suppliers and customers alike. Our support typically includes warranty, upgrade and repair services.

  • Top-class after-sales services for technology, and luxury and lifestyle products
  • Highly trained and educated technical and after-sales services staff that allows suppliers to concentrate on their core business and guarantees customers quick and reliable support
  • After-sales services, quality assurance, and control to ensure customer satisfaction
  • We ensure that your equipment runs at peak performance at all times
  • You gain access to a competent service force that is available and ready whenever and wherever they are needed
  • You can depend on high-quality service
  • You can focus on building a high value image